What can I customize on the review page?
Review page customization controls the look, tone, and first impression of your customer feedback flow. It lets you make the hosted page feel like part of your business instead of a generic form.
The customization area covers brand colors, welcome message, logo display, written feedback field, submit button, and thank-you messaging.
- Match the page to your brand colors.
- Use a short welcome message customers can scan quickly.
- Decide whether written feedback should be optional or required.
How do I shape the customer-facing page?
- 1
Open the business dashboard and go to Customize.
- 2
Set the rating threshold, redirect destination, and redirect behavior in settings.
- 3
Move to appearance settings to choose colors, welcome copy, logo behavior, review field options, button text, and thank-you messages.
- 4
Use the preview to test how the page feels before saving and sharing.
What changes for customers?
A polished review page makes the customer feel they are still interacting with your business. That trust can improve completion rate and produce more useful written feedback.
Small moves that make this feature work better
- Keep the welcome message direct and friendly.
- Use colors with enough contrast for mobile readability.
- Preview both high-rating and low-rating paths before printing QR codes.