What changes when access is inactive?
An active business can use the full Reputr workflow. When a business is inactive because of subscription state, the dashboard blocks protected features and guides the owner toward subscription management.
This protects the product from half-working states where QR codes are shared but the owner cannot manage the review flow properly.
- Active businesses can access reviews, QR codes, customization, analytics, and settings.
- Inactive subscription states show a clear dashboard guard.
- Subscription pages remain available so owners can restore access.
How do I restore or confirm access?
- 1
Open the business dashboard and check the subscription or status indicator.
- 2
If the business is pending, choose a plan before sharing QR assets widely.
- 3
If the plan is paused, past due, or cancelled, use the subscription page to resolve access.
- 4
After restoring access, test the review page and dashboard sections before sending new traffic.
What does status clarity prevent?
Status clarity helps owners understand why a business cannot use certain tools. It also prevents teams from assuming review collection is healthy when subscription access needs attention.
Small moves that make this feature work better
- Resolve status issues before printing new posters.
- Check access after payment method changes or subscription updates.
- Treat inactive status as an operational pause for review campaigns.