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Analytics

Analytics dashboard and performance tracking

Track review activity, visits, redirects, rating trends, source performance, and conversion health for the selected business.

Watch for

Visits, review submissions, redirects, average rating, trends, and source performance.

Use after

QR placements, poster changes, staff prompts, or review-page copy updates.

Overview

Which numbers should I watch?

The analytics dashboard summarizes how the selected business review flow is performing. It combines customer visits, review submissions, rating patterns, redirect activity, and source distribution into a focused owner view.

The goal is to make performance visible without forcing owners to inspect every single review.

  • Monitor visits, submissions, redirects, and average rating.
  • Review trends over the selected date range.
  • Compare sources to see which QR placements drive action.
Steps

How do I read performance over time?

  1. 1

    Open Analytics for the selected business.

  2. 2

    Choose the date range you want to inspect.

  3. 3

    Review the summary metrics first, then move into trends and distributions.

  4. 4

    Compare source performance after QR codes or posters have been live long enough to collect data.

Outcome

What decisions can analytics improve?

Analytics helps the business move from guessing to improving. Owners can see whether QR placements are working, whether ratings are moving in the right direction, and whether public review intent is growing.

Owners understand review flow health at a glance.
Teams can connect customer feedback to operational changes.
Campaigns can be improved based on source and conversion signals.
Practical tips

Small moves that make this feature work better

  • Review analytics after meaningful placement changes, not immediately after every small edit.
  • Compare the same date ranges when checking performance over time.
  • Use source data to decide where to place the next QR code or poster.
Product guide

See how your review flow performs

Use analytics to understand which touchpoints and changes are moving the business forward.